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It’s All in the Game: Managing Partners Come to Grips with “Gamification”


When applied to law, gamification is not about making legal service delivery into a game, or even about having fun. It’s about knowing the score. A fundamental axiom of legal project management is that “if it can’t be measured, it can’t be managed,” and let’s be clear: today legal services need to be driven by effective performance metrics. New generations of legal software are popping up that, if embraced actively by law firms, can help lawyers budget, track costs, and measure productivity in unprecedented detail. The bottom line of all this measuring, of course, is the goal of providing clear, consistent, and cost-effective value to the client. Unfortunately, however, most law firms have an abysmal record for adopting even the most basic metrics and tools.

Woldow, P. 2014, It’s All in the Game: Managing Partners Come to Grips with “Gamification”.

Read more at www.pamwoldow.com

Tags: Gamification, Law Firm Managing Partners, Legal Project Management, Legal Process Outsourcing, Law Firms,

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